Support - Cardify
Support email: support@nesporov.dev
FAQ
Where are my projects stored?
All projects, photos, and imported fonts are stored on your device. Cardify does not upload your content anywhere.
All projects, photos, and imported fonts are stored on your device. Cardify does not upload your content anywhere.
Why does Cardify ask for photo library access?
Only to save finished cards. The App asks for add-only access, so it can save images and videos but cannot read your library. Photos for slides are picked through the system photo picker.
Only to save finished cards. The App asks for add-only access, so it can save images and videos but cannot read your library. Photos for slides are picked through the system photo picker.
How many photos can a carousel have?
Up to 10 slides. Each slide can have its own photo and text.
Up to 10 slides. Each slide can have its own photo and text.
Which formats can I export?
PNG and JPG images, or a 6-second MP4 video when the text uses an animation. You can save to Photos or share through the system share sheet.
PNG and JPG images, or a 6-second MP4 video when the text uses an animation. You can save to Photos or share through the system share sheet.
Can I use my own fonts?
Yes, with Cardify PRO. You can import TTF, OTF, WOFF, and WOFF2 font files from the Files app.
Yes, with Cardify PRO. You can import TTF, OTF, WOFF, and WOFF2 font files from the Files app.
What does Cardify PRO include?
All looks and text effects, highlighted words, text animations with video export, all bundled fonts, and custom font import. PRO is available as a monthly or yearly subscription with a free trial.
All looks and text effects, highlighted words, text animations with video export, all bundled fonts, and custom font import. PRO is available as a monthly or yearly subscription with a free trial.
How do I restore or cancel my subscription?
Use "Restore Purchases" in the App to restore PRO on a new device. You can manage or cancel the subscription in the App or in your Apple Account subscription settings. Refunds are handled by Apple.
Use "Restore Purchases" in the App to restore PRO on a new device. You can manage or cancel the subscription in the App or in your Apple Account subscription settings. Refunds are handled by Apple.
How can I report a bug?
Email the device model, iOS version, app version, and steps that reproduce the issue. Screenshots or a short screen recording help a lot.
Email the device model, iOS version, app version, and steps that reproduce the issue. Screenshots or a short screen recording help a lot.